1. About these terms
These terms apply to your use of the Upscale Otago website at upscaleotago.com and its related pages. By using the website, you agree to follow these terms. If you do not agree, please stop using the website.
2. Website information
We aim to keep the website useful and current, but its content is general information only. It is not legal, financial, marketing or other professional advice, and it does not create a client relationship or guarantee a particular result.
Service descriptions, examples, availability and indicative statements may change. A proposal, statement of work or other written agreement is required before paid services begin; that agreement will govern the work if it conflicts with these website terms.
3. Enquiries and communication
Enquiry forms and contact links are provided for genuine business enquiries. You are responsible for making sure the details you provide are accurate and that you have the right to share any material included in your message. Sending an enquiry does not require Upscale Otago to accept work or reserve availability.
4. Ownership and permitted use
Unless stated otherwise, the website, brand, logo, writing, layouts, images, graphics and code are owned by or licensed to Upscale Otago. You may view the site and save reasonable personal reference copies. You must not copy, republish, sell, modify, scrape, reverse engineer or commercially exploit website material without written permission.
You must not use the website to break the law, infringe someone else’s rights, send malicious code, interfere with the website or misrepresent your identity or relationship with Upscale Otago.
5. Third-party services and links
The website may link to third-party platforms, including Instagram and email services. Those platforms operate under their own terms and policies. We are not responsible for their content, security, availability or practices.
6. Availability and liability
We provide the website on an “as available” basis and do not promise it will be uninterrupted, error-free or free of harmful components. To the extent permitted by New Zealand law, Upscale Otago is not liable for loss arising from your use of, or reliance on, the website or from an interruption to it.
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Consumer Guarantees Act 1993, Fair Trading Act 1986 or another applicable law.
7. Changes and governing law
We may update these terms by publishing a new version on this page. The updated date shows when the latest version took effect. New Zealand law applies, and the New Zealand courts have jurisdiction over disputes arising from use of this website.
8. Contact
Questions about these terms can be sent to upscaleotago@gmail.com.